To make a withdrawal, simply follow these steps.

1. Click Withdraw at the top right dropdown menu.

2. Enter your destination Bitcoin address and Bitcoin amount that you want to withdraw then click Submit.

3. You will receive a withdrawal confirmation email, please click Confirm Withdrawal to process the withdrawal. If you do not recognize the withdrawal, please contact our support team immediately.

4. The withdrawal status is shown at the bottom of Withdraw page.


Note: For security reasons, withdrawals are processed once per day.
Please submit your withdrawal request before 12:00 UTC time and it will be processed within 6 hours of that stipulated time.

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